Return policy

In case of return you must inform us regarding the reasons for the return. Returns will be accepted within ten days upon receiving the product. After ten days it is considered that the products have been received in excellent condition and will not be accepted.

If the wrong products are sent instead the ones ordered by the consumer, the company vittakis.gr is obligated to cover the return costs of the wrong products and to send the correct ones.

DEFECTIVE product

In case of defective product, contact us at +302271020777 or via email at vittakiseshop@gmail.com. Shipping the product is free. The company vittakis.gr reserves the right to request that you send a photo related to the defect or any problem of the product before the return approval. When possible, the defective product will be replaced immediately or repaired.

Terms and conditions of returns

In order for the return to be accepted, the products must be in excellent condition without the paper label being removed and without the original packaging being damaged. They must not have been worn, washed or modified in any way and must show no signs of use. Shoes or accessories should be returned in their original boxes, which must not have been damaged or used as an external shipping container. The soles of the shoes should be in excellent condition with no signs of use.

Returns that do not meet the above conditions will not be accepted. The returned products must be accompanied by the retail receipt as well as the shipping note. For any question or problem contact us at +302271020777, 2271029029 or via email at vittakiseshop@gmail.com.

MONEY RETURN - RIGHT OF WITHDRAWAL

In case you do not want product replacement of equal or higher value, the refund will be made by deposit in the customer's bank account. The deposit time will take place within two or three working days from the date of receipt of the products. The return of the products during the exercise of the right of withdrawal, will be charged to the customer, including the delivery costs, as well as any deposit costs to the customer's bank account. Return products from the retail receipt or consignment note. You are responsible for the cost and risk of the products being returned to us.

In case of cash on delivery, the refund period by deposit in the customer's bank account may be extended depending on the circumstances, without any claims arising from this cause against the company vittakis.gr

For a refund, right of withdrawal, the customer must state the name of the beneficiary as written on the order, the bank account number and IBAN of the bank where the money will be deposited. The corresponding deposit document will serve as a proof of payment.

Any deposit of money in the customer's account, in a bank other than the collaborators with the company vittakis.gr may charge the customer with costs of deposit in a third party account, as defined by each bank

TERMS OF USE:

These terms relate to sales made through the vittakis.gr website as well as by telephone.

Terms of use are subject to change without notice to consumers

The prices of the products are valid only for online purchases from the online store vittakis.gr

The company vittakis.gr is not responsible and is not liable for any errors in features, photos and product prices listed in our eshop and can not guarantee that there will be no errors for any reason when importing or updating its features or price product.

The company vittakis.gr does not guarantee the availability of its products, but guarantees the immediate information of the customer about the non-availability of its products.

By using the site, you completely agree that the use is at your own risk. The company vittakis.gr tries to provide high quality service but we can not guarantee the avoidance of possible omissions or mistakes. Any reference or link to another site is provided for your convenience and we are not responsible for the content, products and services provided by them. 90% of the photos of the products belong to the companies you choose, however they are indicative and the colors may differ due to the resolution and the settings of the screen of each user.